How do I upgrade to a paid plan?
Create an account, then choose Pro or Business from the billing page in your dashboard. Your new limits apply as soon as the payment goes through.
Is there a free trial?
Yes. Every new account gets Pro features for 14 days with no card needed, for up to 10 trackable codes: full analytics, CSV export and password protection. Custom domains are not part of the trial, because a domain connected during a trial would stay connected after it. When the trial ends your codes keep working and your account moves to Free.
What does Pro add that Free does not have?
Free covers the basics: 3 trackable codes with editable destinations, scan totals, a 30-day trend and your top country, plus every QR type, folders, short links and hosted pages. Pro adds 100 trackable codes, the full analytics breakdown with CSV export, 12 months of history, password protection, and a custom domain.
I signed up before the free plan changed. What happens to my account?
Nothing you need to do. Accounts created before the change keep 5 free trackable codes and full analytics.
What happens if I cancel or my trial ends?
Nothing you printed breaks. That is our print-safe guarantee: existing dynamic QR codes keep redirecting, and your account simply returns to Free plan limits for creating new dynamic QR codes until you upgrade again. Many QR platforms deactivate your codes when a subscription lapses. We do not.
Can I get a refund?
Payments are non-refundable, so try Pro free for 14 days before you subscribe. You can cancel anytime from your billing page and keep paid features until the end of the period you paid for. We do refund duplicate charges and billing errors. Full details are in our refund policy at /refund-policy/.
Is the print-safe guarantee really unlimited?
Almost. A code that people are still scanning keeps working, with no end date, whether or not you are paying. The single exception: if your account is closed and a code goes completely unscanned for 24 months, we may archive it. That covers genuinely abandoned codes, never a campaign still in use.
Can I pay yearly instead of monthly?
Yes. Pro is $47.88 a year, which works out to $3.99 a month, and Business is $290.00 a year. That saves 20% on Pro and 17% on Business compared with paying monthly. You choose monthly or yearly billing at checkout.
Are prices in US dollars? Is tax included?
Prices are in US dollars. Tax depends on where you are: in the US, Canada and India it is added at checkout, and in most other countries it is already included in the price. Polar, our payment provider, collects it and sends the receipt.
What is a dynamic (trackable) QR code?
A dynamic QR code encodes a short link instead of your final destination, so you can change where it points at any time, even after printing, and see scan analytics. In the dashboard we call these trackable codes.
Do static QR codes keep working?
Yes. Static (basic) QR downloads are direct QR images. They do not depend on a subscription after download and keep working forever.
Is there a limit on basic (static) QR codes?
Downloads from the free generator are unlimited and require no account. Saving basic codes to your dashboard has a generous allowance per plan: 50 on Free, 1,000 on Pro, and 10,000 on Business.
Can I edit a printed QR code later?
Yes, when the QR code is dynamic. Static QR codes encode the final value directly and cannot be redirected later.
What does analytics history mean?
How far back your scan dashboards can look. Free shows the last 3 months, Pro shows 12 months, and Business is unlimited. Older scans are not deleted, so upgrading unlocks your full history.
Can I build a landing page or share a PDF from a QR code?
Yes, on every plan. Hosted landing pages collect several links behind one code, and hosted PDF files up to 10 MB let a printed code open a menu, price list, or manual you can replace later. Both use a trackable code, so they count towards your trackable allowance.
Do you support custom domains or a developer API?
Both are live. Custom domains are on Pro and Business. Point a subdomain like qr.yourbrand.com at your codes with a single DNS record, and your links carry your name instead of ours. Existing codes are never changed. The developer API is on Business, with up to 10 live keys: create trackable codes, change where they point, download the image, and pull scan data from your own systems. Full reference at /developers/.